Privacy Policy

Information We Collect

When you interact with our platform, we collect various types of information to provide you with the best possible educational experience. This includes information you provide directly and data we gather automatically through your use of our services.

• Personal identification details including name, email address, and contact information when you register for courses or webinars
• Professional background information to tailor educational content to your experience level
• Learning progress and course completion data to track your educational journey
• Technical information such as IP address, browser type, and device information for platform optimization
• Communication preferences and marketing consent settings

How We Use Your Information

Your information helps us create a personalized learning experience and maintain the quality of our educational services. We process your data for specific, legitimate purposes that directly benefit your educational journey.

• Delivering course materials and tracking your progress through our learning programs
• Sending educational updates, course announcements, and relevant financial market insights
• Personalizing content recommendations based on your interests and learning history
• Improving platform functionality and developing new educational features
• Providing customer support and responding to your inquiries

Your Rights Under UK Data Protection Law

As a UK-based company, we comply with the Data Protection Act 2018 and UK GDPR. You have significant rights regarding your personal data, and we're committed to making these rights easily accessible.

Data Security and Protection

We take data security seriously and have implemented comprehensive measures to protect your information. Our security practices are regularly reviewed and updated to address evolving threats and maintain the highest standards of protection.

• End-to-end encryption for all data transmission between your device and our servers
• Secure data storage using industry-standard encryption protocols
• Regular security audits and vulnerability assessments conducted by independent security firms
• Restricted access controls ensuring only authorized personnel can access personal data
• Automatic logout features and session management to prevent unauthorized access
• Regular backup procedures with encrypted storage to prevent data loss

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

• Account information is retained for the duration of your active membership plus three years
• Learning progress data is kept for five years to support continued education pathways
• Marketing communications data is deleted within two years of your last interaction
• Technical logs and analytics data are automatically deleted after 12 months
• Financial transaction records are retained for seven years as required by UK law

Third-Party Services and Data Sharing

We work with carefully selected third-party providers to deliver our educational services effectively. These partnerships are governed by strict data protection agreements that ensure your information remains secure.

• Educational content delivery partners who help provide specialized course materials
• Payment processors for handling course fees and subscription payments securely
• Email service providers for delivering course notifications and educational updates
• Analytics services to understand platform usage and improve educational outcomes
• Cloud storage providers for secure data hosting and backup services

All third-party providers are required to maintain equivalent data protection standards and are prohibited from using your data for their own purposes.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience and understand how our services are being used. You have control over these technologies and can adjust your preferences at any time.

• Essential cookies that enable core platform functionality and secure login processes
• Performance cookies that help us understand which educational content is most valuable
• Preference cookies that remember your settings and customize your experience
• Analytics cookies that provide insights into learning patterns and platform usage

You can manage your cookie preferences through your browser settings or our cookie preference center, accessible from any page on our platform.

International Data Transfers

While we primarily process data within the United Kingdom, some of our trusted service providers operate internationally. When data is transferred outside the UK, we ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When significant changes are made, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this policy.